What a conversation looks like in Oration?
See what a conversation looks like within the Oration dashboard by watching a demo contact centre agent-customer interaction.
Step into the role of contact centre agent.
Oration records each call as a text-based conversation, allowing for seamless playback. Completed calls are securely stored on the Oration dashboard, enabling comprehensive reporting and analysis.
Real business results from
implementing Oration
Increased self-service verification by up to 30%
Reduced contact centre operational costs by 25%
Increased net promoter scores (NPS) by 15 points
Reduced agent workload by 10% - 20%
Increased post-call survey update by 30%
Increased self-service verification by up to 30%
Reduced contact centre operational costs by 25%
Increased net promoter scores (NPS) by 15 points
Reduced agent workload by 10% - 20%
Increased post-call survey update by 30%
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